Equal access
Accessibility Statement
Last updated: September 26, 2026
Our commitment
Floor & Wall Remedies is committed to providing customers with equitable access to our information, services, estimate requests, and account experiences. We work toward the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our technical accessibility target.
Accessibility practices
Our ongoing work includes keyboard-accessible controls, visible focus, meaningful headings, form labels and error messages, descriptive image alternatives, sufficient color contrast, responsive text and layouts, and captions or transcripts for meaningful video content.
Need assistance?
If a page, form, document, or portal feature creates a barrier, call 315-701-1280 or email info@floorwallremedies.com. Tell us the page or feature involved and the assistance or accessible format you need. We will make reasonable efforts to provide the information or service another way.
Feedback
Accessibility is an ongoing process. We welcome feedback and use reported issues to prioritize improvements across the public website, customer portal, and staff applications.